Team and Expertise
Rob Clark
Principal and Founder
With a vision for building something meaningful, Rob founded Lived Experiences to bring expertise forward that is traditionally hidden in plain site. Over his career, Rob has worked with technologies, firms, agencies and operations which all (in some capacity) have a shared purpose - to serve the public and help those in need. Having spent the last 20 years in the emergency response continuum, there was always something specifically missing or even left out of his resume, as his generation was never taught that “it’s ok to not be ok”, and what was once hidden from the business facing side of his service was WHO he really is, and WHY he is so passionate about serving others.
As such, he founded an advisory firm whose mission is to put a face on an invisible illness, to bring genuine struggles and successes forth and leverage firsthand experience in mental health, substance abuse, special needs to address the same crisis continuum, but in a customer-centric and raw fashion. Difficult topics, hard conversations, controversial discussions will be the norm from the team assembled herein, as it takes relevant experience to not only help in times of emergency, but truly serve the public after and throughout their journey.
By sharing his own story, he hopes to help others in their respective journeys gain an entirely different lens on things, one rooted in decades of struggle and 20+ years of success. Combining personal and professional experience in this fashion uncovers an entirely new way of looking at how to be of service
Jason Jackson
Jason joins the Lived Experiences team bringing over two decades of funding, fiscal planning, state and local budget and financial planning while serving the 911 sector. With a passion for solving local challenges through wise investments, Jason leads the team’s efforts in forming sustainable funding solutions to the crisis continuum, leveraging his lived experience serving the 911 space with in-kind strategies and fiscal solutions to local problems.
Principal - Funding and Financial Strategies
Rob Grace, Ph.D.
Principal - Research, Analysis and Program Strategy
Rob Grace, Ph.D., is an Assistant Professor in the School of Information Technology at the University of Cincinnati. His research spans crisis communication and human-centered computing, focusing on how people access emergency and crisis services and how these services are designed and delivered to meet public needs.
Through empirical studies of 9-1-1 emergency communications and evacuation management, he develops theoretical frameworks and design implications that advance our understanding of service access, delivery, and outcomes.
Dr. Grace has served on the board of the Information Systems for Crisis Response and Management (ISCRAM) Association and currently serves on the board of the 9-1-1 Early Adopter Coalition. His research has been published in leading journals and conference proceedings, including Safety Science, Natural Hazards Review, and the International Journal of Disaster Risk Reduction.